RSA Warroom
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🦺 RSA Warroom
🗺 Map
📊 Metrics
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City
All
BLR
NCR
HYD
From
To
↻ Refresh
—
NEW
—
IN PROGRESS
—
DONE
—
Response TAT
—
Closure TAT
—
No Dispatch %
—
RSA > 1hr %
—
Total Tickets
Cluster
All
Central
YPR
RR Nagara
Bellandur
Hoodi
Hebbal
Status
All
▾
All
Clear
🔴 NEW
🟠 IN PROGRESS
🟢 DONE
TAT
All
▾
All
Clear
< 5 min
5 – 30 min
30+ min
Assigned
All
▾
All
Clear
Unassigned
Nishanth
Pavan
Bhoja
🔍
⊙ Recenter
📍 Ticket GPS
🛤 Track
🗂 Layers
🎫 Tickets
Map Layers
Bounce Hubs
RSA Team
Clusters
Ticket Status
NEW
IN PROGRESS
DONE
Team
RSA Technician
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✕
RSA Team
Ticket Trail
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Ticket Number
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NEW
IN PROGRESS
Movement snapshots
DONE / Last point
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📦 Stock
📋 Log
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New Entry
Tech *
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Part *
— select —
Handle Lock Assembly
Throttle Assembly
Fuse (ATN-PA 7.5A)
Fuse (ATM-PA60A/58V)
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Type *
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Track tools, laptops and equipment issued to each technician. Click any cell to update.
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Summary —
Today
—
New
—
In Progress
—
Done
—
Avg Closure TAT
Done tickets
—
Avg Response TAT
Created → In Progress
—
RSA > 1hr %
Of done tickets
By Technician
Technician
Total
Done
Avg TAT
No data
By Cluster
Cluster
Total
Done
Avg TAT
No data
Tickets by Category
TAT Distribution (Done tickets)
